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Administrators’ report reveals failed negotiations with a major customer and HMRC winding-up action before Merit collapsed, leaving 284 people redundant in Cramlington and Berwick’s new hospital unfinished.

The Bridge by The Bridge
November 1, 2026
in News
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Administrators’ report reveals failed negotiations with a major customer and HMRC winding-up action before Merit collapsed, leaving 284 people redundant in Cramlington and Berwick’s new hospital unfinished.
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Northumberland Conservative councillor Guy Renner-Thompson is demanding answers from the Labour Government following revelations about the financial collapse of Merit, the contractor responsible for building Berwick’s £35 million hospital.

Official documents published by administrators Interpath on 23 December 2025 reveal that Merit was struggling with delays to major projects and disputes over contract variations with key customers.

The report confirms that attempts to settle a dispute with a major customer in September 2025 failed. It also reveals that HM Revenue & Customs presented a winding-up petition against Merit on 29 August 2025, damaging the company’s ability to secure new business.

Separately, Merit publicly warned on 2 September 2025 that a key customer owed it substantial payments which were significantly overdue. At the time, Merit was delivering major NHS projects, including Berwick Community Hospital and the Seaton Delaval Medicines Manufacturing Centre.

Although the administrators do not identify the customer was involved in the failed negotiations, Northumbria NHS Trust was Merit’s only large customer at the time. The findings raise questions about whether public bodies played any part in the events leading to Merit’s collapse.

Cllr Renner-Thompson said, “These are extraordinary revelations. We now know from the administrators that Merit was struggling to resolve a major contractual dispute while HMRC was pursuing it through the courts.

“Merit had also publicly warned that a key customer owed it substantial sums of money.

“Was one arm of the state disputing or withholding payments while another was pursuing the company with a winding-up petition? We don’t yet know for sure whether the NHS was the customer involved. But if it was, what did ministers know, and what action did they take?

“Two months later, Merit collapsed, 284 people were made redundant and Berwick was left with an unfinished hospital.”

 

Notes

  • Administrators’ report: Interpath’s proposals for Merit Group Services Ltd, dated 23 December 2025, confirm unsuccessful negotiations with an unnamed key customer, contract variation disputes, HMRC’s winding-up petition and 284 redundancies. 
  • Overdue payments: Merit publicly disclosed substantial overdue payments from a key customer, reported by Construction Enquirer on 2 September 2025.
  • Hospital progress: Northumberland County Council Health and Wellbeing Overview and Scrutiny Committee minutes, 11 November 2025.
  • Remedial works: Northumbria Healthcare announcement, 12 October 2026, confirming extensive replacement works and a target of substantial construction completion by summer 2028.

Sources:

Administrators’ filings — Companies House

Merit’s overdue payments — Construction Enquirer

Council scrutiny minutes — November 2025

Northumbria Healthcare — remedial works announcement

The revelations come as Northumbria Healthcare has announced that substantial sections of Berwick’s unfinished hospital must be removed and replaced.

In November 2025, senior NHS representatives told Northumberland County Council’s Health and Wellbeing Overview and Scrutiny Committee that excellent progress had been made and the overall building work was complete.

Yet less than a year later, the Trust has confirmed that major mechanical and electrical installations, internal walls and sections of the external façade must be removed. Construction is now expected to continue until summer 2028, with the additional cost to taxpayers still unknown.

Cllr Renner-Thompson added: “How did we go from being told that excellent progress had been made to discovering that so much of the hospital needs ripping out? 
“Was the work defective from the outset, or was some of it allowed to deteriorate after Merit collapsed? Was the building properly protected from the weather? Are taxpayers now paying millions to replace defective work, or work that could have been saved?

“Northumbria Healthcare must publish the technical reports explaining what went wrong and when the problems were first identified.”

Cllr Renner-Thompson has also called on North Northumberland MP David Smith and Cramlington and Killingworth MP Emma Foody to explain what they knew about Merit’s difficulties.

“David Smith represents the people waiting for Berwick’s new hospital. Emma Foody represents the constituency where Merit was based and hundreds of jobs were lost.

“Did they know about the company’s financial difficulties, the payment dispute or HMRC’s action? What representations did they make to ministers? We need to establish the full facts. 

“I’m joining Cllr Georgina Hill in calling for an independent investigation into Merit’s collapse, the disputed payments, HMRC’s actions and the management of the hospital project.

“Hundreds of jobs have gone, Berwick faces years of further delays, and taxpayers could be facing a huge additional bill. If the actions of public bodies contributed to this disaster, the public has a right to know.”

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